Qantas customer support reviews and ratings 5/5 By Qld trek from Central Queensland, Australia on Jul, 2021įantastic support in an emergency situation. Holiday Tours & Travel, Resco Tower, 94-96 Nguyen Du, District 1, Ho Chi Minh 700000, Vietnam Holiday Tours and Travel, Charn Issara Tower 1, 942/162 Rama IV Road, Bangkok 10500, Thailand Holiday Tours and Travel, 9th Fl, Seosomun-ro 106, Jung-gu, Seoul 04513, South Korea HT & T Travel Philippines, Unit 1818 Tower 1, 26th Street, Taguig City 1634, Philippines H Travel Sdn Bhd, Unit 8.02, AMODA 22 Jalan Imbi, Holiday Tours and Travel, 19th floor, Jl Jend. PT Jasa Angaksa Semesta, Ngurah Rai International Airport, Denpasar, Bali Qantas headquarters: 10 Bourke Rd, Mascot NSW 2020, Sydney, Australia You can reach your Qantas agency for queries, flight ticket bookings, reservation changes, and refunds, or just to give feedback. It appears that SMS-es get replied much quicker than calls, live chat messages, e-mails, or even social media DMs.įind below the list of Qantas offices around the world, including addresses and phone numbers of Qantas ticketing agents. If you have a relatively simple inquiry (easy to complete by exchanging a few text messages) try contacting Qantas via their SMS service.If you are experiencing long waiting times when calling Qantas, try to contact the airline directly on Twitter or Facebook. Members of the Qantas Frequent Flyer program can receive help via webchat or by e-mail: Direct messages (DM) sent to Qantas social media channels are usually answered promptly.Please note that the refund may take up to 8 weeks to process. If you want to cancel your flight and ask for a refund, read the official Qantas information, then fill out the online form to apply for a refund.If you need personal assistance with your booking, a baggage issue, etc, you can also talk to one of the regional Qantas regional offices.
Helplines to contact Qantas branch in your country Qantas Travel Insurance (Australia / New Zealand) Hotel reservations (from Australia / overseas ) SMS service from Australia: simple enquirues (fast response)Ĭontact dedicated to Frequent Flyer members (Australia / overseas) Main call center number from overseas: general enquiries contactįlight information contact: arrivals, departures, delays, etc Main call center number from Australia: general enquiries contact
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